Sometimes due to various reasons a purchase does not get completed but the amount has already been deducted from your bank account. This is usually followed by a receipt for 0,00 from Google Play store or iTunes. If so, rest assured that the amount will be credited back to your account within 48 hours.
Articles in this section
- Where do I find my purchase history/receipts?
- I can't make a purchase! (Android)
- I can't make a purchase! (Apple iOS)
- Problems with purchases (Android)
- Problems with purchases (Apple iOS)
- I didn't get my order!
- Money was charged but receipt for purchase is zero!
- I made a purchase/used gems by accident! Can I get it back?
- I purchased a featured pack and didn't get all of the items!